Terms & Conditions

Use of the site

You may only use this site to browse the content, make legitimate purchases, and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed. ‘Deep-linking, ’embedding’, or using analogous technology is strictly prohibited. Unauthorised use of this site and/or the materials contained on this site may violate applicable copyright, trademark, or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose, and non-infringement.

The owner of this site, the authors of these contents, and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness, or completeness of these contents. The Providers, to the extent permitted by law, shall not be liable for any direct, indirect, general, special, incidental, or consequential damages (including -without limitation- data loss, lost revenues, and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

We strive to be as accurate as possible in our product descriptions, compatibility references, information content, pricing, links, and any other product information contained in or referenced on our site. However, occasional human error may occur and we, therefore, cannot guarantee that all product descriptions, specifications, pricing, or any other content on the site are entirely accurate, complete, current, or that we are responsible for these errors. In the event that a product is listed at an incorrect price due to typographical, informational, technical, or any other error, we at our sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct, or remove the inaccurate information.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
Change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
We will use our reasonable endeavors to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension, or withdrawal of all or part of the Website due to circumstances beyond our control.

Order Processing

Order processing will not begin until we receive a confirmed order and full payment.
Disclosure of outlet country at the time of payment – South Africa FNB.

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR).

We endeavor to offer you competitive prices on current products; you’re total order price will include the price of the purchase plus any applicable sales tax and delivery and/or shipping charges (on the day of shipping).

We reserve the right to change pricing at any time without prior notice.

Should we reduce its price on any shipped products within 10 (ten) working days of shipment, you may contact us and request a refund of the difference between the price you were charged and the reduced selling price. To receive the refund you must contact us within 14 (fourteen) days of shipment.

Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilize one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load VapeNOW (Pty) Ltd as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products.

Banking Details

Bank: FNB
Branch No.: 250655
Account Name: VapeNOW
Account No.: 62936465964
Account Type: Cheque

Direct Deposit

You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please EMAIL through your deposit slip to us at accounts@vapenow.co.za to ensure your payment is confirmed and your order shipped as quickly as possible.

For more information about how to order, special order requirements, and other payment options, please contact our Support Team via email at info@vapenow.co.za.

Security Policy

Virtual Card Services process all credit card transactions. All credit card transactions are 128-bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.
Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.
The Merchant does not have access to credit details.
Virtual Card Services continually reviews and enhances its security in line with technological changes.

Processing Times

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched on the same day provided payment is validated/received before 14:00 pm. Orders will not be processed on weekends and holidays.

Should the product not be in stock please allow 10 (ten) working days plus freight transit time. This will allow for manufacturing and delivery to our warehouse.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence we will contact you via email and provide a revised shipping schedule. Notwithstanding the aforementioned, any order for goods may be canceled if it remains undelivered after the agreed delivery date or 30 days from the date of order, whichever date occurs last.

Flat Rate Shipping

Vape Now offers a Flat Rate delivery fee of R100 anywhere in South Africa. Orders received and paid for by 12pm on weekdays will be delivered within 48 hours countrywide, excluding weekends and public holidays.

Shipping

SA counter to counter: Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.

Undeliverable Packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Repairs

All repairs are outsourced to third-party service providers. You, therefore, agree that repair times stipulated are merely estimates unless expressly agreed in writing by us.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than what is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third-Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offense caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Monitoring

We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include but is not limited to, issuing warnings, suspending, terminating, or attaching conditions to your access, and/or removing any materials from the Website).

Updating These Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is your obligation to periodically check these Terms and Conditions on the Website for changes or updates. Your continued use of this Website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

Consent

You understand and agree that all the designs and trademarks are registered to Vape Mob (Pty)Ltd and hereby accept the terms and conditions. You confirm that you shall not copy/duplicate the trademarks and designs directly or indirectly in any way and understand the legal implications thereof. Should you be found to be in violation of this agreement you understand that you will be held liable for all legal costs incurred by Vape Mob (Pty)Ltd for any civil action or any legal action deemed necessary against you.

Service Address and Notices

For all purposes under this agreement including giving of any notice, the payment of any amount, the service of any process, and for all other purposes arising from this agreement you hereby choose the service address set out on the quotation for the order of goods.

Law

The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Legal Charges

In the event of Vape Mob instructing its attorneys to recover money or the goods from you, you shall be liable for and pay all legal costs (“on an attorney and client basis”) incurred by us and including collection commissions.

Interpretation and Jurisdiction

The contract shall be governed and interpreted according to the laws of the Republic of South Africa.

You consent to the jurisdiction of the Magistrate’s Court of the district of Cape Town.

All the provisions of this agreement shall be severable and no provision shall be affected by the invalidity of any other provision. In the event that any one or more of the provisions contained herein shall, for any reasons, be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality or unenforceability shall not affect any other provisions of this agreement, but this agreement shall be construed as if such invalid, illegal or unenforceable provisions had never been contained herein.